WhatsApp API Solutions

One destination, Two paths Choose from below whats
suits you the best


Inofnity WhatsApp API

Works best if:
  • You are a developer or have hired a developer
  • You are looking for custom integration of WhatsApp with your tech stack or build a chatbot
  • You are looking to dramatically scale up and automate your customer support and communications
try sandbox for free know more

Inofnity WhatsApp Customer support tool

Works best if:
  • You are looking for a plug and play solution
  • You want a ready dashboard with advanced WhatsApp features
  • You want multiple agents handling your customer support on a single WhatsApp account
try sandbox for free know more

Inofnity WhatsApp API


Inofnity WhatsApp API is the easiest and quickest way to introduce WhatsApp to your technology stack.
The API well-bundled with some advanced features for you lets you do a variety of things Choose from below whats



Notifications and Alerts

You can choose from a range of preapproved templates to send alerts and notifications to your customers. WhatsApp has an average open rate of over 98%, making it most effective among all channels for sending crucial information like air tickets, payment reminder/confirmation, order updates etc.

User onboarding and management

WhatsApp is very deliberate about their users not getting spammed and they have ensured there are enough checks and policies in place. While this works in the favor of a legitimate business, getting user opt-in and managing them is a known pain-point.

Fully functional sandbox

Inofnity gives you a testing environment loaded with all its features so that you get a hang of the product before going live. The sandbox is an excellent tool to test and validate your WhatsApp strategy. This is also the phase where our highly-responsive devsupport team will handhold you to execute your idea

RCS Business Messaging

INTRO
Deliver rich interactive messaging experiences to your customer's SMS inbox

  • Reach over 1 billion customers* where they already are, inside their native messaging app
  • Create engaging customer interactions with RCS's rich UI, contextual and conversational messaging capabilities
  • Build a trusted Brand presence with customized branding options for logo, colours and brand name.
alternative

Inofnity out-of-the-box RCS Business Messaging solution

1Single API
Use Inofnity Single API to reliably send and receive rich messages on RCS and 30+ other channels. Reach customers wherever they are as adding new channels is quick and easy with our Single API.
Rely on Inofnity built-in Auto Intelligent Routing algorithm to automatically fallback to SMS if your user's carrier or device does not support RCS.
Deliver personalized content to every customer as per individual and regional preferences such as language and locale, to better engage customers with contextual communications.

Automatic Template Translation

Inofnity Single API auto-translates templated text messages into rich cards or carousels with suggested Call-to-Action buttons for a richer intuitive messaging experience that results in better response rates.

Enhance business communications at every step of the customer journey
  • Acquisition
  • On-boarding
  • Engagement
  • Support
  • Retention

Interactive Two-Way messaging

Drive customer engagement by building Rich Conversational workflows on RCS using Inofnity bot platform. Orchestrate customer service and consultative selling with rich media like images, carousels, videos, geo-location and document sharing.

Smart Dashboards

Gain meaningful insights with real-time message delivery, read receipts and click-through rates on RCS to help improve the effectiveness of future customer interactions.

Ready to explore RCS for your business?

Let us know you’re interested by requesting for Early Access.

DISCOVER

Single API for all your Global Messaging needs

Seamlessly engage your customers in 225+ countries


Use Inofnity Single API and its programmatic features to enable rich and interactive conversational experiences for any business workflow

  • Two Factor Auth
  • Link Tracking
  • Cross Promotion
  • Number Lookup
  • Group Messaging
  • Outbound Dialer
  • Text-to-Speech
  • Call Patching
  • Number Masking
  • IVR
  • Smart Messaging
  • Bot Messaging
  • NLP
  • Form Builder
  • Email

Single API to create seamless conversations across SMS, Voice and IP Messaging





SMS

Send and receive SMS globally with built-in delivery intelligence

Voice

Make and receive calls from apps and orchestrate personalized call experiences

IP Messaging

Enable rich conversations on 28+ leading mobile messaging apps



Enterprise-grade platform backed by round the clock support





Reliable

Our platform handles 4.5 billion transactions every month, at mission critical levels of reliability and performance. System redundancy and reliable cloud platform enables us to deliver SLAs with 99.9% uptime and reliability guarantee.

Secure

Our platform is ISO 27001:2013 certified. We follow strict processes and policies designed to comply with enterprise-grade security needs such as data encryption, role-based access control, and vulnerability testing.

Always Available

Our systems are highly available (99.9% uptime guarantee), and load balanced with geographical redundancy to ensure no message is lost. Moreover, 24x7 support and help is always at hand, and our team of experts proactively.


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Robust Platform

Leverage powerful platform that automatically takes care of hosting, monitoring and tracking


CONTACT

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