You can choose from a range of preapproved templates to send alerts and notifications to your customers. WhatsApp has an average open rate of over 98%, making it most effective among all channels for sending crucial information like air tickets, payment reminder/confirmation, order updates etc.
WhatsApp is very deliberate about their users not getting spammed and they have ensured there are enough checks and policies in place. While this works in the favor of a legitimate business, getting user opt-in and managing them is a known pain-point.
Inofnity gives you a testing environment loaded with all its features so that you get a hang of the product before going live. The sandbox is an excellent tool to test and validate your WhatsApp strategy. This is also the phase where our highly-responsive devsupport team will handhold you to execute your idea
Inofnity Single API auto-translates templated text messages into rich cards or carousels with suggested Call-to-Action buttons for a richer intuitive messaging experience that results in better response rates.
Drive customer engagement by building Rich Conversational workflows on RCS using Inofnity bot platform. Orchestrate customer service and consultative selling with rich media like images, carousels, videos, geo-location and document sharing.
Gain meaningful insights with real-time message delivery, read receipts and click-through rates on RCS to help improve the effectiveness of future customer interactions.
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Send and receive SMS globally with built-in delivery intelligence
Make and receive calls from apps and orchestrate personalized call experiences
Enable rich conversations on 28+ leading mobile messaging apps
Our platform handles 4.5 billion transactions every month, at mission critical levels of reliability and performance. System redundancy and reliable cloud platform enables us to deliver SLAs with 99.9% uptime and reliability guarantee.
Our platform is ISO 27001:2013 certified. We follow strict processes and policies designed to comply with enterprise-grade security needs such as data encryption, role-based access control, and vulnerability testing.
Our systems are highly available (99.9% uptime guarantee), and load balanced with geographical redundancy to ensure no message is lost. Moreover, 24x7 support and help is always at hand, and our team of experts proactively.
Leverage powerful platform that automatically takes care of hosting, monitoring and tracking